Suspension of studies procedure

Procedure

Intent

To describe the processes by which enrolled students may voluntarily suspend their studies through leave of absence, course withdrawal, cancellation of program enrolment, internal transfer or external transfer.

Scope

This procedure applies to TAFE, undergraduate and postgraduate coursework students who are enrolled in onshore award programs at RMIT University and includes all instances of voluntary suspension of studies.

Exclusions

These procedures are not applicable to research higher degree students who should refer to the Policy and Procedures for Higher Degrees by Research.

  • Leave of Absence – not applicable to Single Course students, Cross Institutional students.
  • Leave of Absence for prospective students who have been offered a place in an RMIT award program and have not yet enrolled is called deferment. Prospective students who wish to defer commencement of their study should refer to the Policy on Selection and Admission.
  • External Transfer – not applicable to prospective international students, offshore international students, domestic students, Study Abroad/Exchange students.

Procedure steps and actions

1. Leave of Absence

Procedure

Responsibility

Timeline

1.1 General

a) Leave of Absence is available to enrolled students. Prospective students who have been offered a place at RMIT and who wish to defer commencement of their studies for one or more semesters should refer to the Policy on Selection and Admission.

b) Leave of Absence is restricted to a maximum period of one year per application.

c) Subsequent applications are permitted.

d) Students will be withdrawn from all courses in the period(s) for which Leave of Absence has been granted.

e) The closing date for obtaining Leave of Absence without academic or financial penalty is published annually in the Academic Calendar, the Student Diary, and the RMIT website.

f) Students will incur an academic penalty and remain financially liable for fees when a request for Leave of Absence is submitted after the closing date.

Students,

Prospective students

g) The approval authority for Leave of Absence shall be the Head of School or nominee.

Head of School/nominee

h) Leave of Absence totaling two (2) years can be granted at the discretion of the relevant Head of School or nominee. Applications are approved by the Head of School or nominee, and in the case of international onshore students are also authorised by the Director, International Services or nominee.

Head of School/ nominee

Director, International Services/nominee

i) Requests for Leave of Absence that exceed a total of two years in a program require the approval of the relevant Academic Portfolio Board.

Academic Portfolio Board

j) Leave of Absence can only be granted for International onshore students on compassionate or compelling grounds and students must have documentary evidence to support their application.

Examples of such grounds may include, but are not limited to:

i. serious illness or injury where a medical certificate states that the student is unable to attend classes;

ii. bereavement of close family members such as parents or grandparents; a death certificate to be supplied where possible;

iii. major political upheaval or natural disaster in the home country requiring emergency travel and this has impacted on the student's studies

iv. a traumatic experience eg, involvement in, or witnessing a serious accident, witnessing or being the victim of a serious crime, where documented by police or psychologist reports; or

v. where the registered provider was unable to offer a pre-requisite unit.

Leave of absence may affect an onshore international student’s visa. Leave of absence beyond six months, for any reason, will result in cancellation of their student visa.

1.2 Procedure

Procedure

Responsibility

Timeline

a) Students who seek a temporary suspension of their studies must:

i. complete a Leave of Absence Form;

ii. attach a current student card to the form;

iii. attach supporting documentation (mandatory for international onshore students – refer Para. 1.1(j) above);

iv. consult with their Head of School/ nominee and obtain signed authorisation; and

v. if they are an international onshore student, consult with International Services and obtain signed authorisation;

vi. if necessary consult with Department of Immigration and Citizenship regarding visa implications (international onshore students);

vii. lodge the authorised form with the Hub.

Students

Refer to timelines at para. 1.1(j) above

b) The Hub will provide the student with a copy of their approved, and appropriately date-stamped, Leave of Absence Form which constitutes official notification of approval of their Leave of Absence.

Hubs

2. Course withdrawal – enrolment variation

Procedure

Responsibility

Timeline

a) Students who seek to withdraw from a course may do so either through Enrolment OnLine (EOL) or by completing and lodging an authorised hard-copy Enrolment Variation Form with the Hub.

b) The closing date for withdrawing from a course without academic penalty is published annually in the Academic Calendar, the Student Diary, and the RMIT website.

c) Students will incur an academic penalty and be financially liable for fees if the authorised form is received after the closing date.

d) Students whose courses are not yet on-line must:

i. complete an Enrolment Variation Form; and

ii. obtain approvals from their Home School and/or Service School; and

iii. keep a photocopy of the form; and

iv. lodge the approved form with the Hub; and

v. be provided with a copy of the approved form which has been date-stamped.

Students

e) Students who wish to drop all courses for a teaching period, even if they are only enrolled in one course, can only do so by applying for Leave of Absence. An Enrolment Variation Form should not be used for this purpose.

Students

f) International Onshore Students who withdraw from courses are still required to complete within the expected duration of the program and are therefore advised to maintain a full-time (100%) load.

Int’l Onshore Students;

Head of School

3. Cancellation of enrolment

Procedure

Responsibility

Timeline

a) Students who seek to withdraw from a program should first seek advice from their School, and/or the student counseling, financial or careers services.

Students

b) Students who seek to withdraw from a program must:

i. complete a Cancellation of Enrolment Form; and

ii. lodge the form with the Hub; and

iii. at the point of lodgment, be provided with a date-stamped copy of the form as proof of submission.

Students

c) The closing date for the cancellation of a program enrolment without academic or financial penalty is published annually in the Academic Calendar, the Student Diary, and the RMIT website.

Students

d) Students will incur an academic penalty and be financially liable for fees if the Cancellation of Enrolment Form is received after the closing date.

Students

e) International onshore students who have been enrolled for less than six months are generally not permitted to cancel their enrolment to undertake study at another Australian educational institution except in exceptional circumstances. - Refer Para. 5 below. All such cases must be referred to International Services.

f) International onshore students are advised to contact DIAC for visa information prior to canceling their enrolment.

g) International onshore students who are under 18 years of age must have their cancellation of enrolment authorised by International Services.

Students

Head of School

h) International Services shall notify DEST via PRISMS of international onshore students who have cancelled their enrolment.

International Services

4. Internal change of program for onshore international students

Procedure

Responsibility

Timeline

a) Currently enrolled International onshore students who have been approved for entry into another RMIT program must:

i. complete an Application for Change of Program Form ;

ii. if a new offer is made, complete and return an Offer Response Form for the new program;

iii. return to the School offering the new program for further consultation if required.

International onshore students

No later than 14 days after advertised commencement date

b) The School shall:

i. confirm that an offer has been made in the new program by completing and signing Section 5 of the Change of Program Form; and

ii. provide academic advice on the completion of the program change.

Schools

c) Students shall lodge the signed form with International Services together with certified copy of their most recent academic transcript.

Student

d) International Services shall process the application and notify DIAC of the student program change.

International Services;

Within 2 working days

e) Enrolments and Records shall process the application and issue a Confirmation of Enrolment.

Enrolments and Records

Within 2 working days

5. External transfer of onshore international students to another provider

Procedure

Responsibility

Timeline

a) International onshore students who wish to transfer to another provider before they have completed six calendar months of study in their principal program will require a release letter from International Services. International Services can only grant this letter if a student has a valid letter of offer from another registered provider, and:

Student

  • confirmation from RMIT that RMIT has cancelled or ceased to offer the program in which the student is enrolled; or
  • a letter from their government sponsor supporting the change, and stating that they consider the change to be in the student’s best interests; or
  • documentation showing that the student has failed to meet the entry requirements for a program; or
  • documentation to support the assessment that the student has exceptional circumstances

b) If the student is under 18, the following additional information is required:

  • written confirmation that the student’s parent or legal guardian supports the transfer;
  • where the student is not being cared for in Australia by a parent or suitable nominated relative, written confirmation from the receiving registered provider that they will accept responsibility for approving the student’s accommodation, support and general welfare arrangements

c) Failure to comply with the documentary requirements under (a) and (b) above will result in the application not being approved.

d) Students who wish to transfer to another provider after they have completed six months of study in their principal program do not require a release letter.

e) Students seeking transfer should remain enrolled until their application has been approved.

Students

f) If a student has cancelled their enrolment prior to receiving permission to transfer to another provider, the student will be reported to the Department of Immigration and Citizenship (DIAC) as a program cancellation.

Compliance and Client Services

g) If students wish to transfer but have not yet completed six months of study in their principal program, students must

i. complete the Application to Transfer Provider Form, and

ii. attach a letter of offer from another provider; and documentation to support their application; and

iii. lodge it with International Services.

Students

h) Compliance and Client Services will assess the application and may seek advice from the relevant Head of School/Selection Officer.

Compliance and Client Services

Within 10 working days of receip

i) If the application is approved, a meeting will be arranged with the student, at which the student will be:

  • counselled about the decision;
  • counselled about visa implications and advised to contact DIAC;
  • advised of the requirement to submit a Cancellation of Enrolment form; and
  • advised of refund rules and Application for Refund form; and
  • provided with a Letter of Release

All relevant documentation will be placed in the student file.

Compliance and Client Services

As soon as practicable

j) If the application is not approved, the student will be informed in writing via student email of the reasons for refusing the request, and of their right of appeal. All relevant documentation will be placed in the student file.

Compliance and Client Services

Within 10 working days of receipt

5.1 Appeals

Procedure

Responsibility

Timeline

A student is entitled to appeal if they believe that :

  • serious relevant circumstances have not been taken into account, and/or
  • there is new, relevant information that was not available at the time the student made the application

Student

a) Appeals must be lodged in writing to the Director, International Services within 20 working days of the date the letter of advice was sent by email.

Student

Within 20 working days

b) The Director, International Services will review the appeal against the grounds for appeal and consult with relevant people as required.

  • If the submission is deemed to have addressed the grounds, then the student and Compliance and Client Services will be advised in writing, via student email, that the appeal will be upheld.
  • If the appeal is dismissed, the student and Compliance and Client Services will be advised of the decision, including details of the reasons for the outcome, in writing, via student email, and informed that the student may appeal externally if not satisfied with the result or conduct of the appeal process, through the Ombudsman Victoria.

Director, International Services

Within 10 working days

c) Students who choose to appeal further to the Ombudsman Victoria must do so within 10 working days of the date of the letter of advice and must notify International Services of their lodgment reference number.

Student

Within 10 working days

d) The student must remain enrolled and attend classes until the completion of all internal and external appeals processes.

Student

e) Written advice of the outcome of any appeal process shall be forwarded to the relevant School for filing in the student file.

School

f) If the student:

  • fails to lodge a written appeal within the timeframe specified above, or
  • withdraws from the appeals process or
  • the outcome of the appeal supports the decision not to approve the transfer and the student accepts the decision

the student will remain enrolled in their current program.

Student

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